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Everything you need
Everything you need
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Real answers — no sales talk. How KualityPOS handles load shedding, cash checking, hardware, and setup.
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Quick FAQ Guide
Answers written by the team that built KualityPOS.
What happens when the internet goes off?
How does blind cash auditing prevent staff cash leakage?
Can I use the printer I already have?
How long does it take to move my menu across?
Keeps working
with or without internet
Know exactly where every rupee went
blind cash drawer checking per shift
Live by tomorrow
no disruption to your shop
Old POS systems have three real problems: they stop working when power goes out, they make it easy to hide cash,
and they don't tell you what happened until the next day. KualityPOS fixes all three.
DETAILED EXPLANATIONS
Frequently Asked Questions
Click any question to view the full operational and technical explanation.
I run a small counter — is KualityPOS for me?
Yes! KualityPOS is designed for zero complexity. Whether you run a single counter takeaway
or a 3-branch restaurant, our team imports your menu and trains your staff over WhatsApp in under 30
minutes. If your staff can use WhatsApp, they can use KualityPOS.
What happens during power cuts or when the internet goes down?
KualityPOS runs locally on your terminal device using a fast embedded local engine.
Cashiers can continue punching orders, applying modifiers, splitting bills, and firing thermal kitchen
printer tickets at sub-10 second speed with zero internet. When the internet connection returns, everything
syncs to the cloud automatically — no duplicates, nothing lost.
How does blind cash drawer checking prevent cashier theft?
In most POS systems, your cashier can see the expected total before they count the cash.
That makes it very easy to pocket the difference without anyone knowing. KualityPOS hides the expected
amount completely. The cashier counts the physical cash drawer and enters the note & rupee total. The
system calculates any cash mismatch behind the scenes and instantly alerts the business owner.
Can we use our existing ESC/POS thermal printers and barcode scanners?
Yes. KualityPOS is hardware-agnostic and connects with standard 80mm and 58mm ESC/POS
thermal printers over USB, LAN Ethernet, or Bluetooth. It works with Windows PCs, touch POS terminals,
Android tablets, and iPads, as well as USB 1D/2D barcode scanners and digital weighing scales.
How does Recipe & Raw Material Depletion prevent kitchen leakage?
Each menu item is linked to raw ingredient formulas (e.g. 1 Chicken Burger = 150g chicken
patty, 1 brioche bun, 20g cheese, 1 takeout box). Every time a sale is rung up, exact raw ingredient weights
are deducted in real time. Comparing theoretical versus actual physical stock highlights kitchen theft and
wastage immediately.
What information is delivered in the nightly WhatsApp revenue report?
Every night at shift close, KualityPOS sends a clean, automated WhatsApp brief to the
business owner containing: Total Gross Sales, Net Revenue, Cash vs Card tender breakdown, Discount/Void
audit log, Top 5 selling menu items, and any cashier cash drawer mismatch alerts.
How do you migrate our existing menu and price data?
Our team handles everything — you just send us your menu (spreadsheet, photo, or paper
list) and we do the rest. We format and test the complete database, modifier trees, and categories within 24
hours with zero operational downtime.
Have a specific question about your counter?
Message us on WhatsApp — we usually reply within the hour.
Message us on WhatsApp — right now